Terms and Conditions

By using our services, you agree to these terms and conditions.

Use of the Services by you

In order to access certain Services, you may be required to provide information about yourself (such as identification or contact details) as part of the registration process for the Service, or as part of your continued use of the Services. You agree that any registration information you give to Complycare will always be accurate, correct and up to date.

Your passwords and account security

  • You agree and understand that you are responsible for maintaining the confidentiality of passwords associated with any account you use to access the Services.
  • If you become aware of any unauthorised use of your password or of your account, you agree to notify Complycare.

Software updates

The Software, which you use, may provide updates from time to time from Complycare. These updates are designed to improve, enhance and further develop the Services and may take the form of bug fixes, enhanced functions, new software modules and completely new versions. You agree to receive such updates as part of your use of the Services.

Acceptable Use of Services

In accepting the Services from us, you warrant that you will:

  • Not access, nor commit any other party to access, the Services for any purpose or activity of an illegal, fraudulent or defamatory nature.
  • You acknowledge that we do not and cannot in any way supervise, edit or control the content and form of any information or data accessed through your use of the Services and we shall not be held responsible in any way for any content or information accessed by the Services.

Access, correction of data and passwords

You can access your personal information at anytime should you wish to edit the same. Should you have any difficulties doing so, you can contact us at info@complycare.com.au. We do guarantee that you can access your information at anytime.

We take reasonable steps to make sure that the personal information we collect, use and disclose is accurate, complete and up-to-date. It is solely your responsibility to maintain the confidentiality of your password. If you believe your password has been compromised, please contact us at info@complycare.com.au


Complycare may vary the terms of these Terms and Conditions at any time by giving it to you in person, sending it to you by mail or to your email address, making the information available on our websites. Such variations will only affect agreements entered into by you and us after the date of our notice.

Cancellation & Termination

When you sign up for Complycare, you have the opportunity to use Complycare on a trial basis with no obligation to continue. If you choose to continue using Complycare after the designated trial period, you will be billed from the day the trial period ends and upon you providing your billing details. If you choose not to continue prior to the end of the trial period then you shall not be billed.